Welcome to BAI L&D Connect®

BAI exists to give financial services leaders the confidence to make smart business decisions, every day. We are passionate about our mission and believe that a strong financial services industry helps consumers, businesses, and communities thrive. BAI L&D Connect was designed to provide all of the resources you might need including courseware details, curriculum plans, webinars, regulatory outlook information, newsletters,  technical support, and updates on the latest new BAI Learning Manager features like documents and resources. Best of all, it’s absolutely free for all BAI customers.

July News

BAI is continually releasing new courses. Recent courses released include topics on small business lending and cybersecurity. The updated courses provide high-quality content in a format compatible with both desktops and tablets. The 10 most recently released courses include:

  • 30421 – Protecting Consumers Undergoing Foreclosure
  • 34021 – Regulation Z: The Basics
  • 4071 – Regulation Z: Reverse Mortgages [Mini-Course]
  • 30425 – Regulation Z: Closed-End Credit Disclosures
  • 30304 – Cybersecurity: Computer Security Basics
  • 4070 – Regulation Z: Adjustable-Rate Mortgages [Mini-Course]
  • 30422 – Regulation Z: Open-End Credit Disclosures
  • 34022 – Regulation Z: HPMLs and The Escrow Rule
  • 30361 – Email Security for Financial Institutions
  • 31490 – HOEPA Loan Fundamentals

Click here to learn more about what’s new, or log into the BAI Learning Manager to start taking courses. 

BAI is continually releasing new documents & resources –  key content such as topic overviews, checklists, red flags, whitepapers, videos, and popular job aids. The 10 most recently released documents include:

  • 1832 – How to Help Americans Become Smarter About Money [Article]
  • 1835 – Will Neobanks Take Over Small-Business Banking? [Article] LIL
  • 1140 – What’s New in Cybersecurity and Cybercrime [Overview]
  • 1142 – What Financial Institutions Can Do To Enhance Cybersecurity [Overview]
  • 1620 – Protecting Employees from Workplace Discrimination and Harassment — New York State and New York City Requirements [Overview] PS
  • 1625 – Protecting Employees from Workplace Discrimination and Harassment — California Requirements [Overview] PS
  • 1830 – BAI Banking Outlook: Protecting Against Fraud [Infographic]
  • 1831 – Buy Now, Pay Later Is Here To Stay [Article] LIL
  • 1848 – Driving Loyalty with a Robust Mobile Banking App [Article] LIL
  • 1850 – Personalized, Mobile-First Banking at Scale [Article] LIL

Click here to learn more about what’s new, or log into the BAI Learning Manager to start accessing documents.

Quarterly Regulatory Update  July 28, 2022

Join us for this complimentary BAI webinar to learn what you need to know about recent changes and any related issues, including BSA, lending and deposit concerns, and more.

Cybersecurity: Creating a culture of cyber-safety at financial institutions  June 16, 2022

Discover what’s new in cyber threats and regulation. Explore the need to create and sustain a culture of cyber-safety. Learn to take advantage of tech advances to enhance protections for your financial institution. All of this and more will be covered in the complimentary webinar

Find out what’s new and how BAI can improve your training program   May 12, 2022

This webinar provides an update on BAI’s recently released Small Business Lending courseware, newly released Mini-Courses and Documents, as well as an overview of our in-progress development efforts on Cybersecurity courseware. We also cover the success we are seeing organizations have with BAI’s new Documents functionality and Question Level Analytics reporting in the BAI Learning Manager. 

June 1, 2022 | Comments Due

CFPB Invokes Dormant Authority to Examine Nonbank Companies Posing Risks to Consumers

The Consumer Financial Protection Bureau (CFPB) announced that it is invoking a largely unused legal provision to examine nonbank financial companies that pose risks to consumers. The CFPB believes that utilizing this dormant authority will help protect consumers and level the playing field between banks and nonbanks. The CFPB is also seeking public comments on a procedural rule to make this process more transparent.

June 3, 2022 | Comments Due

FDIC Seeks Comment on Statement of Principles for Climate-Related Financial Risk Management for Large Financial Institutions

The Federal Deposit Insurance Corporation (FDIC) today is requesting public comment on draft principles that would provide a high-level framework for the safe and sound management of exposures to climate-related financial risks. Although all financial institutions, regardless of size, may have material exposures to climate-related financial risks, these draft principles are intended for the largest financial institutions, those with over $100 billion in total consolidated assets. The draft principles were developed to support efforts underway by large financial institutions to consider key aspects of climate-related financial risk management.

Click here to look ahead with BAI’s 90 day regulatory outlook.

New Cybersecurity Courses

Jump To Courses

Cybersecurity is one of the biggest risks facing financial services providers today—and everyone within a financial institution has a role to play in keeping information systems and data safe. BAI’s recently refreshed cybersecurity courses cover current and emerging technologies and threats, as well as critical tactics for institutions and employees to stay ahead of ever-evolving scams.  See what BAI’s updated library of cybersecurity courses include:

Engaging Video

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Engaging video scenarios of situations that employees will recognize and relate to, helping them to retain key information and apply best practices


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A selection of mini-courses to provide succinct, targeted information to busy employees

Balanced Training

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Balanced focus on protecting both personal and work devices—because both are vectors for cybersecurity threats to financial institutions

Enhanced Accessibility

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Course design that optimizes accessibility, including screen-reader functionality, to reach all employees at your organization


  • 30360 – Cybercrime Essentials for Financial Institutions ­
  • 30365 – Internet Security Essentials for Financial Institutions
  • 4104 – Ransomware and Financial Institutions [Mini-Course]
  • 30304 – Cybersecurity: Computer Security Basics
  • 30305 – Cybersecurity: Phishing and Social Engineering
  • 30307 – Cybersecurity: Social Media Security
  • 30361 – Email Security for Financial Institutions
  • 30362 – Password Security for Financial Institutions
  • 4100 – Defense Against Social Engineering: Impersonation [Mini-Course]
  • 4101 – Defense Against Social Engineering: Phishing [Mini-Course]
  • 4102 – Defense Against Social Engineering: Pretexting [Mini-Course]
  • 4103 – Cybersecurity: Securing Mobile Devices [Mini-Course]
  • 4105 – Cybersecurity Incident Notification Requirements [Mini-Course]

BAI Documents & Resources

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Create, Distribute, Track Views, and More!

All BAI Learning Manager customers have complimentary access to more than 250 highly requested BAI documents – key content such as overviews, checklists, videos, podcasts, and popular job aids like “How to Complete a CTR.”

In addition, BAI’s custom documents functionality gives admins the ability to integrate their own content into our catalog, creating a more centralized repository for your learners for documents, resources, and policies.

With BAI’s easy-reference user interface you can:

Search documents & resources by title or code
Browse via a centralized “Documents” library
Heart resources to pin to your Dashboard
Download custom, and certain BAI documents
Distribute to students manually or via rules
Track & Report on user document views

New Small Business Lending Courses

New Courses Released!

The economic challenges facing small business will have implications for financial institutions well beyond the pandemic. BAI has developed a suite of courses to help employees in a small business lending role navigate the regulatory and practical challenges associated with serving this market segment.

Accessible and relevant, these courses feature timely topics, practical scenarios, and engaging audio and video.


Jump to Courses


  • Introduction to Small Business Lending (32300)
  • SBA Loans for Small Business Lending (32301)
  • Building Relationships for Small Business Lending (32302)
  • Laws and Regulations for Small Business Lending (32303)
  • Assessing and Minimizing Risk for Small Business Lending (32304)
  • Loan Servicing for Small Business Lending (32305)
  • Introduction to Bankruptcy for Small Business Lending (32306)
  • The Paycheck Protection Program for Small Business Lending (32307)
  • The Main Street Lending Program for Small Business Lending (32308)
  • Loan Origination for Small Business Lending (32309)


Industry News

Recently, the CFPB issued an advisory opinion to remind institutions that the Equal Credit Opportunity Act applies to the whole life of a loan – not just to the application process. Loan servicers cannot discriminate on a prohibited basis, and if adverse action is taken on an existing line of credit (for example, terminating an existing line of credit), the institution must send the borrower an adverse action notice explaining why the action was taken.

BAI has updated the following courses to better emphasize the ECOA’s applicability to the whole life of a loan:

30401BMCN – Reg B: Comprehensive
30402BCMN – Reg B: Essentials
30403BCMN – Fair Lending: Essentials

The CFPB has announced that it will finally begin enforcing a procedural rule first passed in 2013 that grants it authority to supervise financial nonbanks that it reasonably believes “pose risks to consumers.” This is in addition to the authority it already has over nonbank lenders and certain other nonbanks of a sufficient size. Enforcing this procedural rule will allow the CFPB to quickly respond to fast-growing sectors of the financial industry that are not already explicitly covered by its authority.

Federal regulators have approved a final rule that will improve information-sharing about cybersecurity incidents that may affect the US banking system. The rule requires financial institutions to notify their primary regulators of any significant computer security incidents as soon as possible, and no later than 36 hours after the institution discovers the incident.

Resources from BAI.org

BAI Global Innovation Awards winners were recently announced, including awards for Innovation in Compliance & Risk Management & Innovation in Human Capital. Hummingbird received an honorable mention for their platform, a compliance CRM that includes Suspicious Activity Reports (SAR) filing capabilities. The SARs organizations submit to their local Financial Intelligence Unit serve to inform law enforcement & support investigations into criminal activities.

Does your organization have the right structure in place to support diversity, equity and inclusion initiatives that will truly make a difference? Recently completed BAI Banking Outlook research evaluates the state of the industry for what’s working and where the opportunities lie. But there is still more  to make greater impact.


As fraudsters find new ways to steal, financial institutions need new methods to combat the latest scams. BAI explores ways to stem the growth of banking-related fraud in our latest Executive Report, “Banks are pushing back against the surge in fraud.”


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Ask an Expert



If you have any compliance questions or challenges, we have experts on hand to provide you with direct feedback. Please submit your questions to [email protected] and our experts will deliver compliance support straight to your inbox.

Click the button below to view answers to some frequently asked questions.