Welcome to BAI L&D Connect®

BAI exists to give financial services leaders the confidence to make smart business decisions, every day. We are passionate about our mission and believe that a strong financial services industry helps consumers, businesses, and communities thrive. BAI L&D Connect was designed to provide all of the resources you might need including various courseware update info, curriculum plans, webinars, regulatory outlook information, newsletters,  technical support, and updates on the latest new BAI Learning Manager features like documents and resources. Best of all, it’s absolutely free for all BAI customers!

August News

BAI is continually releasing new courses. Recent courses released include topics on small business lending and cybersecurity. The updated courses provide high-quality content in a format compatible with both desktops and tablets.  The 10 most recently released courses include:

  • 34023 – Right of Rescission and Required Disclosures
  • 30414 – Preparing for Foreclosure
  • 4106 – Ransomware: Spotting the Red Flags [Mini-Course]
  • 4104 – Ransomware and Financial Institutions [Mini-Course]
  • 4009 – The Sarbanes-Oxley Act: An Overview [Mini-Course]
  • 30360 – Cybercrime Essentials for Financial Institutions 
  • 30421 – Protecting Consumers Undergoing Foreclosure
  • 34021 – Regulation Z: The Basics
  • 4071 – Regulation Z: Reverse Mortgages [Mini-Course]
  • 30425 – Regulation Z: Closed-End Credit Disclosures

Click here to learn more about what’s new, or log into the BAI Learning Manager to start taking courses. 

BAI is continually releasing new documents & resources –  key content such as course overviews, checklists, podcasts, videos, and popular job aids.  The 10 most recently released documents include:

  • 1875 – It’s Not Too Late for Community Banks to Digitally Transform [Podcast Transcript] LIL
  • 1876 – The Pandemic May Ease Off But Not Banking Innovation [Podcast Transcript] LIL
  • 1877 – Key Banking Issues and Trends for 2022 [Podcast Transcript] LIL
  • 1870 – Balancing Climate Urgency and Business Reality [Podcast Transcript] LIL
  • 1872 – How Digital Banking Can Be Better for Customers [Podcast Transcript] LIL
  • 1866 – Balancing Climate Urgency and Business Reality [Podcast] LIL
  • 1838 – How Digital Banking Can Be Better for Customers [Podcast] LIL
  • 1852 – The “Credit Washing” Mess and How Banks Can Avoid It [Podcast Transcript]
  • 1028 – Why Automating KYC is More Critical Than Ever [Article]
  • 1504 – How Banks Can Prioritize the “S” in ESG [Article]

Click here to learn more about what’s new, or log into the BAI Learning Manager to start accessing documents.
* LIL = Leadership Innovation Library     PS = Professional Skills Library

Importance of Policies as part of a Compliance Management Program   – August 25th, 2022

This webinar will discuss policies and procedures and their function and use within your organization. It will incorporate guidance from regulators, board, management, and staff perspectives. We will also cover communicating policies to staff, and other important tips to make sure that your organization is acting in unison.

2022 Financial services training trends and resources to address them   – August 11, 2022

This webinar will provide an update on current enterprise risks, recent regulatory changes, industry trends and BAI’s efforts to help you navigate them. We will also cover customer requests for new content, functionality in the BAI Learning Manager, and best practices in eLearning Skills tracking. Please join us for 60 minutes including a Q&A session.

Quarterly Regulatory Update July 28, 2022

Join us for this complimentary BAI webinar to learn what you need to know about recent changes and any related issues, including BSA, lending and deposit concerns, and more.

August 5, 2022

Agencies Issue Proposal to Strengthen and Modernize CRA Regulations

Federal bank regulatory agencies today jointly issued a proposal to strengthen and modernize regulations implementing the Community Reinvestment Act (CRA) to better achieve the purposes of the law. CRA is a landmark law enacted 45 years ago to encourage banks to help meet the credit needs of their local communities, including low- and moderate-income (LMI) neighborhoods, in a safe and sound manner.

Course Updates: (Release Date TBD)

  • 4260B – Preparing for a CRA Exam
  • 20044 – CRA: An Overview
  • 30403B – Fair Lending: Essentials
  • 30405B – Community Reinvestment Act (CRA): Essentials
  • 30406B – Community Reinvestment Act (CRA): Comprehensive
  • 31708B – Compliance Officer: CRA Examination Management
  • 31807B – Commercial Lending: CRA, Reg O, and Other Portfolio Concerns

FinCEN Issues Advance Notice of Proposed Rulemaking for No-Action Letter Process

The Financial Crimes Enforcement Network (FinCEN) today issued an Advance Notice of Proposed Rulemaking (ANPRM) to solicit public comment on questions relating to the implementation of a no-action letter process at FinCEN.  A no-action letter is generally understood to be a form of enforcement discretion where an agency states by letter that it will not take an enforcement action against the submitting party for the specific conduct presented to the agency.

August 20, 2022

FDIC Issues Proposed Rule on Assessments, Revised Deposit Insurance Assessment Rates

The Federal Deposit Insurance Corporation (FDIC) Board of Directors (Board) today issued a notice of proposed rulemaking to increase deposit insurance assessment rates by 2 basis points for all insured depository institutions in order to increase the likelihood that the reserve ratio of the Deposit Insurance Fund (DIF) reaches the statutory minimum of 1.35 percent by the statutory deadline of September 2028. The Board also adopted an Amended Restoration Plan, which incorporates the increase in assessment rates.

August 21, 2022

OCC Solicits Research on Implications of Financial Technology for Banking

The Office of the Comptroller of the Currency (OCC) is soliciting academic-and policy-focused research on the impact of financial technology (fintech) entities and nonbanks on banking and the markets for lending, deposit-taking, and payment services through August 21, 2022.

August 24, 2022

Federal Reserve Seeks Comment on Rules for Certain Contracts that Use LIBOR

The Federal Reserve Board on Tuesday invited comment on a proposal that provides default rules for certain contracts that use the LIBOR reference rate, which will be discontinued next year. The proposal implements the Adjustable Interest Rate (LIBOR) Act, which Congress enacted earlier this year.

View BAI’s full 90 Day Regulatory Outlook.

2022 BAI Courseware Retirements

As part of our ongoing maintenance of the BAI libraries, we will be retiring several courses on December 31, 2022. The following guide outlines the courses that we’re retiring along with a few recommended replacement courses.

If you would like to learn more, or have any questions related to the retirements, check out our FAQ.

New Cybersecurity Courses

Jump To Courses

Cybersecurity is one of the biggest risks facing financial services providers today—and everyone within a financial institution has a role to play in keeping information systems and data safe. BAI’s recently refreshed cybersecurity courses cover current and emerging technologies and threats, as well as critical tactics for institutions and employees to stay ahead of ever-evolving scams.  See what BAI’s updated library of cybersecurity courses include:

Engaging Video

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Engaging video scenarios of situations that employees will recognize and relate to, helping them to retain key information and apply best practices


( Click to view more )

A selection of mini-courses to provide succinct, targeted information to busy employees

Balanced Training

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Balanced focus on protecting both personal and work devices—because both are vectors for cybersecurity threats to financial institutions

Enhanced Accessibility

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Course design that optimizes accessibility, including screen-reader functionality, to reach all employees at your organization


Internet Security Essentials for Financial Institutions

Coming Later This Year: Data Protection and Encryption, Machine Learning and AI, Web Application Security, Cloud Application Security, DNS Web Hosting

  • 30304 – Cybersecurity: Computer Security Basics
  • 30305 – Cybersecurity: Phishing and Social Engineering
  • 30307 – Cybersecurity: Social Media Security
  • 30360 – Cybercrime Essentials for Financial Institutions
  • 30361 – Email Security for Financial Institutions
  • 30362 – Password Security for Financial Institutions
  • 4100 – Defense Against Social Engineering: Impersonation [Mini-Course]
  • 4101 – Defense Against Social Engineering: Phishing [Mini-Course]
  • 4102 – Defense Against Social Engineering: Pretexting [Mini-Course]
  • 4103 – Cybersecurity: Securing Mobile Devices [Mini-Course]
  • 4104 – Ransomware and Financial Institutions [Mini-Course]
  • 4105 – Cybersecurity Incident Notification Requirements [Mini-Course]
  • 4106 – Ransomware: Spotting the Red Flags [Mini-Course]

BAI Documents & Resources

Learn More

Create, Distribute, Track Views, and More!

All BAI Learning Manager customers have complimentary access to more than 250 highly requested BAI documents – key content such as overviews, checklists, videos, podcasts, and popular job aids like “How to Complete a CTR.”

In addition, BAI’s custom documents functionality gives admins the ability to integrate their own content into our catalog, creating a more centralized repository for your learners for documents, resources, and policies.

With BAI’s easy-reference user interface you can:

Search documents & resources by title or code
Browse via a centralized “Documents” library
Heart resources to pin to your Dashboard
Download custom, and certain BAI documents
Distribute to students manually or via rules
Track & Report on user document views

Industry News

The CFPB has issued several advisory opinions regarding credit reporting and collections. The first advisory reminds financial institutions that credit reports and background reports may be used only for certain permissible purposes under the Fair Credit Reporting Act. The second advisory is targeted at debt collection agencies, and reiterates that many types of “convenience fees” are forbidden under federal law. Finally, the CFPB reminded financial institutions that state agencies are also empowered to enforce credit reporting laws, especially if state-level credit reporting laws are more stringent than the FCRA.

The CFPB has announced that it will finally begin enforcing a procedural rule first passed in 2013 that grants it authority to supervise financial nonbanks that it reasonably believes “pose risks to consumers.” This is in addition to the authority it already has over nonbank lenders and certain other nonbanks of a sufficient size. Enforcing this procedural rule will allow the CFPB to quickly respond to fast-growing sectors of the financial industry that are not already explicitly covered by its authority.

Federal regulators have approved a final rule that will improve information-sharing about cybersecurity incidents that may affect the US banking system. The rule requires financial institutions to notify their primary regulators of any significant computer security incidents as soon as possible, and no later than 36 hours after the institution discovers the incident.

Resources from BAI.org

The August 26 deadline to apply for the 2022 BAI Global Innovation Awards is fast approaching. For the 12th year, BAI is celebrating innovative achievements in the financial services industry. Nominations are now open.

Don’t miss the opportunity to share your financial services innovation story. Apply today.

Does your organization have the right structure in place to support diversity, equity and inclusion initiatives that will truly make a difference? Recently completed BAI Banking Outlook research evaluates the state of the industry for what’s working and where the opportunities lie. But there is still more  to make greater impact.


As fraudsters find new ways to steal, financial institutions need new methods to combat the latest scams. BAI explores ways to stem the growth of banking-related fraud in our latest Executive Report, “Banks are pushing back against the surge in fraud.”


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Ask an Expert



If you have any compliance questions or challenges, we have experts on hand to provide you with direct feedback. Please submit your questions to [email protected] and our experts will deliver compliance support straight to your inbox.

Click the button below to view answers to some frequently asked questions.