BAI Compliance Courseware

BAI’s Compliance Courseware contains all the compliance and regulatory information your organization needs to train employees. To complement our compliance libraries, we offer mini-courses to highlight important updates to regulatory topics, as well as tailored role-based courses intended for specific job functions within your organization. We also offer Curriculum Plans and Training Insights to assist you in assigning training to financial services professionals in common roles. BAI is continuously releasing new courses that feature sophisticated design and the latest learning techniques, such as scenario-based questions and other interactive content, which leads to increased learner ROI and less time spent in training across your entire organization.

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Compliance Libraries

Bank

This library includes over 450 online courses providing training for various bank related roles.

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Credit Union

This library includes over 450 online courses for credit union personnel.

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Mortgage

This library includes more than 300 online courses for mortgage lending personnel.

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Non-Bank

This library contains more than 325 courses tailored toward nonbank related roles.

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Double Feature – New BAI Courses

Cybersecurity Series

Cybersecurity is one of the biggest risks facing financial services providers —and everyone at your institution has a role to play in keeping information systems and data safe. BAI’s cyber courses cover current and emerging technologies and threats, as well as critical tactics for institutions and employees to stay ahead of ever-evolving scams.

  • Engaging Video – Engaging video scenarios of situations that employees will recognize and relate to, helping them to retain key information and apply best practices.
  • Mini-Courses – A selection of mini-courses to provide succinct, targeted information to busy employees.
  • Balanced Training – Balanced focus on protecting both personal and work devices—because both are vectors for cybersecurity threats to financial institutions.
  • Enhanced Accessibility – Course design that optimizes accessibility, including screen-reader functionality, to reach all employees at your organization.
  • 30304 – Cybersecurity: Computer Security Basics
  • 30305 – Cybersecurity: Phishing and Social Engineering
  • 30307 – Cybersecurity: Social Media Security
  • 30360 – Cybercrime Essentials for Financial Institutions
  • 30361 – Email Security for Financial Institutions
  • 30362 – Password Security for Financial Institutions
  • 4100 – Defense Against Social Engineering: Impersonation [Mini-Course]
  • 4101 – Defense Against Social Engineering: Phishing [Mini-Course]
  • 4102 – Defense Against Social Engineering: Pretexting [Mini-Course]
  • 4103 – Cybersecurity: Securing Mobile Devices [Mini-Course]
  • 4104 – Ransomware and Financial Institutions [Mini-Course]
  • 4105 – Cybersecurity Incident Notification Requirements [Mini-Course]
  • 4106 – Ransomware: Spotting the Red Flags [Mini-Course]

Small Business Lending Series

The economic challenges facing small business will have implications for financial institutions well beyond the pandemic. BAI has developed a suite of courses to help employees in a small business lending role navigate the regulatory and practical challenges associated with serving this market segment.

  • Relevant – Timely topics and practical scenarios.
  • Engaging Audio & Video – Engaging video scenarios of situations that employees will recognize and relate to, helping them to retain key information and apply best practices. 
  • Enhanced Accessibility – Course design that optimizes accessibility, including screen-reader functionality, to reach all employees at your organization.
  • 32300 – Introduction to Small Business Lending
  • 32301 – SBA Loans for Small Business Lending
  • 32302 – Building Relationships for Small Business Lending
  • 32303 – Laws and Regulations for Small Business Lending
  • 32304 – Assessing and Minimizing Risk for Small Business Lending
  • 32305 – Loan Servicing for Small Business Lending
  • 32306 – Introduction to Bankruptcy for Small Business Lending
  • 32307 – The Paycheck Protection Program for Small Business Lending
  • 32308 – The Main Street Lending Program for Small Business Lending
  • 32309 – Loan Origination for Small Business Lending

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What’s New, What’s Updated?

BAI's Update & Review Process
Courseware FAQ

Future Course Development Plans:

  • Harassment Training (CT)
  • Sexual Harassment (BOD Insight Series)
  • Financial Accounting: Understanding the Accounting Cycle (refresh)
  • Financial Accounting: The Basic Financial Statements (refresh)
  • Advertising: Home Equity Loans and Lines of Credit (refresh)
  • The Payday Lending Rule
  • Internet Security Essentials for Financial Institutions (refresh)
  • Branch Closure Requirements
  • Notary Training
  • Bystander Intervention (Chicago)
  • Cash Flow Analysis: Introduction and Accounting Review (refresh)
  • Cash Flow Analysis: Constructing the Cash Flow Statement (refresh)
  • Cash Flow Analysis: Interpreting the Cash Flow Statement (refresh)
  • +More

Note: This list is tentative and subject to change. Last updated 08.10.22

Release Notes – Content Development – 08.11.22

  • 30123 – Understanding the Fair Debt Collection Practices Act (FDCPA) | Rewrote Test Question
  • 32203 – IT Professional: ACH, Reg E, and Other Regs for Electronic Banking | Clarified Test Question Feedback

Release Notes – Content Development – 08.09.22

  • 34023 – Right of Rescission and Required Disclosures | New Course

Release Notes – Content Development – 08.02.22

  • 31512 – Consumer Lending: Credit Cards | Clarified Test Question

Release Notes – Content Development – 07.28.22

  • 31702 – Compliance Officer: Complaint Management | Improved Test Question
  • 30609 – Sexual Harassment for Employees | NY Hotline Update to Job Aids
  • 30610 – Preventing Workplace Harassment for Supervisors | NY Hotline Update to Job Aids
  • 30610 – Preventing Workplace Harassment for Supervisors | Added Maine and Delaware Info to Job Aids

Release Notes – Content Development – 07.25.22

  • 30122 – New Account Fraud | Test Question Update

Release Notes – Content Development – 07.21.22

  • 30313 – Identity Theft Prevention: Safeguarding Information | Privacy Info added to Tutorial (“Keeping Information S.E.C.U.R.E” Slide)

Release Notes – Content Development – 07.15.22

  • 30401 – Regulation B: Comprehensive | CFPB Update (“Reg B Requirements,” “Acceptable Factors for Loan Rejections” and “Existing Lines of Credit” Slides)

Release Notes – Content Development – 07.14.22

  • 30414 – Preparing for Foreclosure | New Course
  • 20037 – Identity Theft: Minimize the Risk | Removed Test Question

Release Notes – Content Development – 07.12.22

  • 4106 – Ransomware: Spotting the Red Flags | New Mini-Course
  • 30402 – Regulation B: Essentials | CFPB Update (“Reg B Requirements” and “Existing Lines of Credit” Slide)
  • 30310 – Understanding Privacy: The Gramm-Leach-Bliley Act (GLBA) | Test Question Improvements

Release Notes – Content Development – 07.08.22

  • 4104 – Ransomware and Financial Institutions | New Mini-Course

Release Notes – Content Development – 07.07.22

  • 4009 – The Sarbanes-Oxley Act: An Overview | New Mini-Course

Release Notes – Content Development – 07.06.22

  • 30360 – Cybercrime Essentials for Financial Institutions ­| New Course

Release Notes – Content Development – 06.30.22

  • 30319 – Reg E: Handling Errors and Complaints | Added Reg E FAQ to Job Aids
  • 30408 – Servicemember Series: Servicemembers Civil Relief Act (SCRA) Protections | Test Question Improvements
  • 30609 – Preventing Workplace Harassment for Employees | Added Maine and Delaware Contact Info to Job Aids

Release Notes – Content Development – 06.28.22

  • 30421 – Protecting Consumers Undergoing Foreclosure | New Course
  • 31121 – Frontline: Check Fraud Prevention | Reworded Test Question
  • 31911 – Contact Center: Fraud and Unauthorized Transactions | Tutorial Update (“Error Resolution Process” Slide)
  • 30420 – Reg Z: Fundamentals for Real Estate Loans | Tutorial Update (“Recap” Slide)

Release Notes – Content Development – 06.24.22

  • 30325 – Fair Credit Reporting Act (FCRA): Comprehensive | Clarified Test Question Feedback + Test Question Distractor Edits

Release Notes – Content Development – 06.17.22

  • 32002 – Mortgage Servicing: Force-Placed Insurance and Escrow | Clarified Test Question Feedback
  • 20327 – Information Security: Preventing Identity Theft | Removed a Test Question

Release Notes – Content Development – 06.13.22

  • 31801 – Commercial Lending: Reg Z, Reg B, and Completing the Application | Added Reg Z Information to Tutorial (“Critical Disclosures” Slide)
  • 30450 – Real Estate Settlement Procedures Act (RESPA): Essentials | Defined Acronyms in Tutorial (“Federally Related Mortgage Loans” Slide)

Release Notes – Content Development – 06.09.22

  • 30440 – HMDA Fundamentals | Transaction Threshold Update (“Covered Loan Types” and “Institutions and Loans Covered by HMDA” Slides, + Summary)
  • 4300 – The Garnishment Rule [Mini-Course] | Clarified Test Answer
  • 4046 – Financial Abuse of Elders: Common Schemes [Mini-Course] | Clarified Test Question

Release Notes – Content Development – 06.02.22

  • 34021 – Regulation Z: The Basics | New Course
  • 30403 – Fair Lending: Essentials | Tutorial Clarification (“ECOA Credit Type” Slide)

Release Notes – Content Development – 06.01.22

  • 4071 – Regulation Z: Reverse Mortgages | New Mini-Course
Release Notes – Content Development – 05.25.22

  • 30425 – Regulation Z: Closed-End Credit Disclosures | New Course
  • 30304 – Cybersecurity: Computer Security Basics | New Course
  • 30310 – Understanding Privacy: The Gramm-Leach-Bliley Act (GLBA) | Summary Clarification

Release Notes – Content Development – 05.20.22

  • 30510 – BSA for Money Services Businesses | Updated Test Question Distractor

Release Notes – Content Development – 05.19.22

  • 4070 – Regulation Z: Adjustable-Rate Mortgages | New Mini Course

Release Notes – Content Development – 05.17.22

  • 30305 – Cybersecurity: Phishing and Social Engineering | Changed Test Question Distractor

Release Notes – Content Development – 05.13.22

  • 30422 – Regulation Z: Open-End Credit Disclosures | New Course
  • 30430 – Mortgage Fraud: Identifying Red Flags | Clarified Test Question Feedback

Release Notes – Content Development – 05.12.22

  • 31502 – Consumer Lending: Understanding the Application Process | Clarified Test Question Feedback
  • 30803 – The GLBA’s Privacy Rule for Collections | Clarified Test Question

Release Notes – Content Development – 05.11.22

  • 34022 – Regulation Z: HPMLs and The Escrow Rule | New Course
  • 30361 – Email Security for Financial Institutions | New Course
  • 31905 – Contact Center: Outbound Communications | Clarified Test Question

Release Notes – Content Development – 05.09.22

  • 4039 – HMDA Monitoring Information [Mini-Course] | Clarified Test Feedback

Release Notes – Content Development – 05.06.22

  • 31490 – HOEPA Loan Fundamentals | New Course
  • 31121 – Frontline: Check Fraud Prevention | Clarified Tutorial (“Indicators of a Counterfeit Check” Slide)
  • 31520 – Consumer Lending: Addressing Borrower Concerns | Clarified Test Question
  • 4047 – Detecting and Preventing Elder Financial Abuse [Mini-Course] | Clarified Test Answer

Release Notes – Content Development – 05.04.22

  • 31138 – Frontline: Ethics and the Bank Bribery Act | Tutorial Clarification (“More on Conflicts of Interest” Slide)
  • 30614 – Americans with Disabilities Act (ADA): Public Accommodations | Enhanced Accessibility

Release Notes – Content Development – 05.03.22

  • 30502BC – BSA and AML: Essentials | Clarified Test Question
  • 30305 – Cybersecurity: Phishing and Social Engineering | Improved Knowledge Check Wording
  • 4013 – Completing the CTR [Mini-Course] | Updated “Completing a CTR” Job Aid

Release Notes – Content Development – 04.29.22

  • 4010 – Preparing for an Active Shooter in the Workplace [Mini-Course] | Clarified Test Question Feedback
  • 30501 – BSA and AML: Comprehensive | Updated “Completing a CTR” Job Aid

Release Notes – Content Development – 04.27.22

  • 30607 – The Americans with Disabilities Act (ADA): Essentials | Enhanced Accessibility
  • 30607 – The Americans with Disabilities Act (ADA): Essentials | Added “Long COVID” as a disability (“Disability in the Workplace” Slide)

Release Notes – Content Development – 04.26.22

  • 31112 – Frontline: Money Handling | Currency Serial Number Information Clarified in Glossary and Summary

Release Notes – Content Development – 04.21.22

  • 30606 – The Americans with Disabilities Act (ADA): Comprehensive | Enhanced Accessibility
  • 30606 – The Americans with Disabilities Act (ADA): Comprehensive | Added “Long COVID” as a disability (“Disability Examples” Slide)

Release Notes – Content Development – 04.19.22

  • 4092 – BSA and ACH: Detecting and Preventing Wire Fraud | New Mini-Course
  • 4231 – Russia Sanctions and Red Flags | New Mini-Course
  • 30362 – Password Security for Financial Institutions | New Course
  • 30801 – FDCPA Essentials for Collections | Test Question Clarification
  • 31133 – Frontline: Robbery and Security | Removed Test Question
  • 30328 – Federally Insured Accounts | Clarified Test Answer

Release Notes – Content Development – 04.15.22

  • 30416 – Regulation M: Covered Leases, Disclosures, and the Three-Payment Rule | New Course
  • 31470 – TILA-RESPA Integrated Disclosures | Job Aid Updates
  • 31608 – Executive Leadership: Community Responsibility | CRA Threshold Updates (“Evaluation Methods” Slide + Glossary)

Release Notes – Content Development – 04.08.22

  • 30314 – Identity Theft Red Flags: Duties of Financial Institutions and Creditors | New Course
  • 31434 – Mortgage: BSA and Red Flags for Fraud in the Underwriting Process | Appraisal Fraud Clarification (“Fraudulently Inflated Appraisals Scheme” Slide + Test Question)
  • 31708 – Compliance Officer: CRA Examination Management | CRA Threshold Updates (“Evaluation Methods,” “Small Institutions,” “Intermediate Small Institutions,” “Large Institutions” Slides)

Release Notes – Content Development – 04.07.22

  • 4012 – BSA/AML: Due Diligence for Politically Exposed Persons (PEPs) | New Mini-Course
  • 4105 – Cybersecurity Incident Notification Requirements | New Mini-Course
  • 30305 – Cybersecurity: Phishing and Social Engineering | Enhanced Accessibility
  • 30123 – Understanding the Fair Debt Collection Practices Act (FDCPA) | Clarified “Debt Collector” Definition (“Introduction” Slide)
  • 30410 – Flood Disaster Protection Act (FDPA) Compliance | Removed Outdate Info (Removed “Flood Zone Discrepancies” Slide, Updated Page 5 of “Recap” Slide)
  • 20364 –  Social Media Security for Financial Institutions | Tutorial Update (Slide 17)

Release Notes – Content Development – 04.05.22

  • 30165 – COVID-19: What You Need to Know | Recommended Vaccination Age Update (“COVDI-19 Vaccine” Slide)
  • 4200 – Responding to COVID-19: Prevention [Mini-Course] | Recommended Vaccination Age Update (“COVDI-19 Vaccine” Slide)

Release Notes – Content Development – 03.31.22

  • 32308 – The Main Street Lending Program for Small Business Lending | New Course
  • 30332 – The ACH Network | Updated Same-Day Processing Info (“Dates and Availability” Slide)
  • 31462 – Mortgage Closing: The Closing Disclosure | Tutorial Clarification (“Business Day” Slide)
  • 30612 – Workplace Violence | Tutorial Clarification (“What is Workplace Violence” Slide)

Release Notes – Content Development – 03.29.22

  • 32305 – Loan Servicing for Small Business Lending | New Course
  • 20115 – Sexual Harassment: Definition and Prevention | Removed Test Question
  • 30412 – Appraisals and Evaluations: Comprehensive | Clarified “Residential Real Estate Transaction” Language (Recap, Test, and Summary)
  • 4005 – Money Laundering, Fraud, and Suspicious Activities [Mini-Course] | Reworded Test Question

Release Notes – Content Development – 03.25.22

  • 32307 – The Paycheck Protection Program for Small Business Lending | New Course

Release Notes – Content Development – 03.22.22

  • 4103 – Cybersecurity: Securing Mobile Devices | New Mini-Course
  • 30406 – Community Reinvestment Act (CRA): Comprehensive | Threshold Update (“Covered Institutions” Slide, and section 2 of the “Recap” Slide)
  • 30301 – Regulation CC: Essentials | Tutorial Update (“Notifications for Holds on Deposits” Slide)
  • 31800 – Commercial Lending: UDAAP, Reg B, and Other Fair Lending Issues | Test Question Update
  • 4198 – The CARES Act [Mini-Course] | Updated Expiration Dates (“Additional Considerations for Financial Institutions” Slide)
  • 30380 – Unfair, Deceptive, and Abusive Acts or Practices (UDAAP): Mitigating Risk | Clarified 2 Test Questions

Release Notes – Content Development – 03.21.22

  • 31103 – Frontline: Opening Business Accounts | Tutorial Update (“Required Identification” Slide) + Test Question Update
  • 30316 – E-SIGN Act: Benefits and Risks | Added “Regulation M” to Glossary

Release Notes – Content Development – 03.15.22

  • 30307 – Cybersecurity: Social Media Security | Enhanced Accessibility
  • 30003 – OFAC: Addressing Risks and Red Flags | Clarified Test Question

Release Notes – Content Development – 03.11.22

  • 4205 – Mortgage Relief under RESPA for Hardship Related to COVID-19 | New Mini-Course
  • 32302 – Building Relationships for Small Business Lending | New Course
  • 31432 – Mortgage: Reg Z, ATR, and calculating DTI in Underwriting | Updated QM/APOR Info (“Qualified Mortgages,” “Verifying a Mortgage Loan Application,” “ATR: Summary,” and “Conclusion” Slides + Job Aids + Test)
  • 31113 – Frontline: Negotiable Instruments | Knowledge Check Update
  • 30101C – Member Service Essentials | Tutorial Update (“Importance of Exceptional Member Service” Slide + Knowledge Check + Recap)
  • 20204LEN – BSA: Responsibilities for Lenders| Test Question Update

Release Notes – Content Development – 03.10.22

  • 32309 – Loan Origination for Small Business Lending | New Course
  • 30413 – SAFE Act Compliance | Clarified Test Question Feedback

Release Notes – Content Development – 03.08.22

  • 4100 – Defense Against Social Engineering: Impersonation [Mini-Course] | Enhanced Accessibility

Release Notes – Content Development – 02.28.22

  • 30403 – Fair Lending: Essentials | Clarified Test Answer
  • 31104 – Frontline: CIP and FCRA for Opening Deposit Accounts | Clarified Test Question

Release Notes – Content Development – 02.25.22

  • 31138 – Frontline: Ethics and the Bank Bribery Act | Clarified Test Question Answers
  • 31131 – Frontline: Identity Theft and Elder Abuse | Clarified Test Question
  • 30112 – Health Savings Accounts (HSA): Benefits and Requirements | Contribution Threshold Update (section 1 of “Contributions” slide)
  • 30409 – Servicemember Series: A Military Lending Act (MLA) Guide | Updated Summary & Glossary
  • 20506 – Reg Z: Ability-to-Repay and Qualified Mortgages | Points and Fees Update +APOR Threshold Updates (Tutorial, Recap, Pretest, Post Test and Summary)

Release Notes – Content Development – 02.17.22

  • 20037 – Identity Theft: Minimize the Risk | Clarified Scenario (Slide 15)
  • 20500 – Reg Z: HPMLs and The Escrow Rule | Asset Threshold Update (Slides 29, 30, 34)
  • 20501 – Reg Z: An Overview | 2022 HOEPA Threshold Update (Slide 9)
  • 30601 – Race, LGBTQ, Religion, and Other Protected Characteristics | Updated Tutorial Reference (section 2 of “Understanding Stereotypes” Slide)
  • 30305 – Cybersecurity: Phishing and Social Engineering | Fixed Test Question Instructions

Release Notes – Content Development – 02.15.22

  • 30316 – E-SIGN Act | Clarified Knowledge Check Instructions
  • 32304 – Assessing and Minimizing Risk for Small Business Lending | New Course

Release Notes – Content Development – 02.10.22

  • 30100CMN – Preventing Elder Financial Abuse | Enhanced Accessibility
  • 32303  – Laws and Regulations for Small Business Lending | New Course
  • 32301 – SBA Loans for Small Business Lending | New Course

Release Notes – Content Development – 02.02.22

  • 4300 – The Garnishment Rule [Mini-Course] | Tutorial Video Update (slide 1)
  • 31305 –Deposit Operations: ACH, Wire, and Remittance Transfers | Remittance Info Correction (Tutorial + Test Question)
  • 31481 – Mortgage: ID Theft and Fraud | Tutorial Video Update (slide “Identity Theft Red Flags: Practice”)
  • 30124 – How to Prevent Embezzlement | Tutorial Clarification (Slide “Prevention Methods”)
Release Notes – Content Development – 01.28.22

  • 32306 – Introduction to Bankruptcy for Small Business Lending | New Course
  • 32201 – IT Professional: BSA and OFAC Requirements for Customer Identification | Clarified Test Question Feedback
  • 4102 – Defense Against Social Engineering: Pretexting | New Mini-Course

Release Notes – Content Development – 01.27.22

  • 20222 – Regulation S: Reimbursement for Providing Financial Records [Mini-Course] | Updated Pricing Info (Slide 3)
  • 31301 – Deposit Operations: Reg E Overdrafts, Reg CC Holds, Reg DD, and Other Rules | Dormant Account Clarification (Test Question)
  • 30440 – HMDA Fundamentals | Threshold Update (Slide 29, 31, Test Question)
  • 30440 – HMDA Fundamentals | HMDA Institutional Coverage Chart Link Update (Slide 27)

Release Notes – Content Development – 01.25.22

  • 20216 – Regulation J: Collection of Checks and Other Items by Federal Reserve Banks [Mini-Course] | Updated Tutorial Link (Slide 2)
  • 30311 – Right to Financial Privacy Act (RFPA) | Scoring Page Update
  • 30340 – Understanding IRAs | 2022 Threshold Update
  • 30405 –Community Reinvestment Act (CRA): Essentials | Clarified Test Question & Threshold Update
  • 32105 – Wealth Management: BSA and AML Considerations | Updated CTR Info on Knowledge Check

Release Notes – Content Development – 01.24.22

  • 31112 – Frontline: Money Handling | Improved Test Question Wording
  • 32300 – Introduction to Small Business Lending | New Course
  • 4101 – Defense Against Social Engineering: Phishing | New Mini-Course

Release Notes – Content Development – 01.21.22

  • 2022 Continuing Education Credit Updates

Release Notes – Content Development – 01.13.22

  • 30404 – Fair Lending: Comprehensive | Removed Test Question
  • 31708 – Compliance Officer: CRA Examination Management | Threshold Update (Slide 5, 6, 7, 8, + Test Question)
  • 31134 – Frontline: Sales and Cross-Selling | Clarified Test Question
  • 31701 – Compliance Officer: Roles and Responsibilities | Results Page Update
  • 20506 – Reg Z: ATR and QM | Job Aid Update (Small Creditor QM Flowchart)
  • 32005 – Mortgage Servicing: Prompt Crediting and Payoff Statements | Fixed Breakpoint Issue on Test Question Feedback
  • 4220 – Fair Lending Compliance [Mini-Course] | Test Questions Rewrote

Release Notes – Content Development – 01.07.22

  • 20039 – Reg Z: Purpose and Application | 2022 Threshold Update
  • 20501 – Reg Z: An Overview | 2022 Threshold Update
  • 20221 – Reg M: Rules for Consumer Leasing | 2022 Threshold Update

Release Notes – Content Development – 12.23.21

  • 30403 – Fair Lending: Essentials | Enhanced Accessibility
  • 30215M – Foreign Corrupt Practices Act (FCPA) Compliance | Added to Mortgage Library
  • 30003CMN – OFAC: Addressing Risks and Red Flags | Enhanced Accessibility
  • 30420 – Reg Z: Fundamentals for Real Estate | 2022 Threshold Update
  • 20123 – Advertising: Home Equity Loans and Lines of Credit | 2022 Threshold Update

Release Notes – Content Development – 12.17.21

  • 30302C – Regulation CC: Comprehensive | Enhanced Accessibility
  • 4073 – California Consumer Privacy Act (CCPA) [Mini-Course] | Enhanced Accessibility

Release Notes – Content Development – 12.14.21

  • 30003B – OFAC: Addressing Risks and Red Flags | Enhanced Accessibility
  • 30100B – Preventing Elder Financial Abuse | Enhanced Accessibility
  • 30502 – BSA and AML: Essentials | Enhanced Accessibility
  • 30302B – Regulation CC: Comprehensive | Enhanced Accessibility

Release Notes – Content Development – 12.10.21

  • 30116N – An Overview of Chapters 7 and 13 Consumer Bankruptcy | Added to Nonbank Library

Release Notes – Content Development – 12.07.21

  • 30600 – Diversity and Inclusion | Tutorial Update (Slide 16)

Release Notes – Content Development – 11.23.21

  • 32000 – Mortgage Servicing: Overview of Servicing Rules | Clarified Test Question
  • 31531 – Consumer Lending: Underwriting Considerations | Clarified Test Question
  • 30305 – Cybersecurity: Phishing and Social Engineering | Improved Test Question
  • 30607 – The Americans with Disabilities Act (ADA): Essentials | Language Clarification (Slide 10)
  • 30311 – Right to Financial Privacy Act (RFPA) | Added Missing Qualifier when describing Requirement (Slide 18)
  • 4000 – CIP: CDD and Beneficial Ownership | Reworded Test Question
  • 30410 – Flood Disaster Protection Act (FDPA) Compliance | Reworded Test Question

Release Notes – Content Development – 11.16.21

  • 30311BMN – Right to Financial Privacy Act | Enhanced Accessibility
  • 30311C – Right to Financial Privacy Act | Enhanced Accessibility

Release Notes – Content Development – 11.12.21

  • 4069 – Understanding HOEPA Loans | New Mini-Course
  • 30200N – Enterprise Risk Management | Added to Nonbank Library
  • 30410 – Flood Disaster Protection Act Compliance | Enhanced Accessibility

Release Notes – Content Development –  11.05.21

  • 4061 – Recognizing UDAAP Risks | Enhanced Accessibility
  • 30450 – RESPA Essentials | Enhanced Accessibility
  • 31806 – Commercial Lending: UDAAP and Addressing Borrower Complaints | Reworded Test Question

Release Notes – Content Development – 11.02.21

  • 30440 – HMDA Fundamentals | Enhanced Accessibility
  • 30323 – CIP Procedures and Protections | Enhanced Accessibility
  • 30402 – Regulation B Essentials | Enhanced Accessibility
  • 4000 – CIP: CDD and Beneficial Ownership | Enhanced Accessibility
  • 20013 – Reg E: Key Disclosures and Liability | Reworded Two Test Questions
  • 20041 – Reg Z: Open-End Credit Disclosures | Tutorial Update (Slide 51)
  • 30609 – Sexual Harassment | Knowledge Check Update
  • 31305 –  Deposit Operations: ACH, Wire, and Remittance Transfers | Test Question Update
  • 30340 – Understanding IRAs | Removed Info from Recap that’s not covered in Course

Release Notes – Content Development – 10.22.21

  • 30609 – Preventing Workplace Harassment for Employees | Enhanced Accessibility
  • 30405 – Community Reinvestment Act Essentials | Enhanced Accessibility
  • 4010 – Preparing for an Active Shooter in the Workplace | Enhanced Accessibility
  • 32006 – Mortgage Servicing: Periodic Statements | Clarified Test Questions

Release Notes – Content Development – 10.21.21

  • 30410 – FDPA | Reworded Test Question
  • 30413 – SAFE Act | Clarified Test Question Feedback
  • 32000 – Mortgage Servicing: Overview of Servicing Rules | Reworded Test Question Feedback
  • 31133 – Frontline: Robbery | Clarified Tutorial (Slide 9) and Test Question
  • 31132 – Frontline: Fair Lending | Knowledge Check Update

Release Notes – Content Development – 10.15.21

  • 30310 – Understanding Privacy: The Gramm-Leach-Bliley Act | Enhanced Accessibility
  • 30380 – UDAAP: Mitigating Risk | Enhanced Accessibility
  • 30503 – SAR: Responding to the Suspicious | Enhanced Accessibility
  • 4801 – CARES Act Considerations for Collections | New Mini-Course
  • 4802 – The California Rosenthal Act and Debt Collection Licensing Act | New Mini-Course
  • 30201 – Robbery Prevention and Response | Enhanced Accessibility

Release Notes – Content Development – 10.11.21

  • 30165 – COVID-19: What You Need to Know | Updated Tutorial Link
  • 30328 – Federally Insured Accounts | Test Question Update
  • 30411 – Appraisals: Essentials | Test Question Update

Release Notes – Content Development – 10.08.21

  • 30502 – BSA and AML: Essentials | Better Defined Acronyms
  • 30601 – Race, LGBTQ, Religion, etc. | Clarified Test Question
  • 30502 – BSA and AML: Essentials | Video Transcript Update (Slide 36)
  • 31432 – Mortgage: Reg Z, ATR, and calculating DTI in Underwriting | QM Correction to Tutorial
  • 4000 – CIP: CDD and Beneficial Ownership | Test Question Update
  • 31801 – Commercial Lending: Reg Z, Reg B, and Completing the Application | Clarified Test Question Feedback

Release Notes – Content Development – 10.04.21

  • 30313 – Identity Theft Prevention: Safeguarding Information | Tutorial Update (Slide 28)
  • 30203 – Anti-Tying | Test Question Update

Release Notes – Content Development – 09.24.21

  • 30806 – Telephone Consumer Protection Act (TCPA) Compliance for Collections | New Course
  • 30807 – FCRA and FACT Act Considerations for Collections | New Course
  • 30311 – RFPA | Added Requirement Qualifier (Slide 21)
  • 20360N – Cybercrime Essentials for FIs | Updated Tutorial Link (Slide 13)
  • 30334 – NDIPs | Fixed Broken Button (Slide 20)
  • 30306 – Cybersecurity: Securing Mobile Devices | Reworded Test Question & Fixed Breakpoint Issue

Release Notes – Content Development –  09.17.21

  • 4800 – Reg E and E-SIGN Requirements for Recurring Payments for Collections | New Mini-Course
  • 30334 – NDIPs | Corrected “Licensed” Terminology (Slide 8, 10, 12, 21, 23 + Test)
  • 30615 – Managing Social Media | Removed Link
  • 4200 – COVID-19: Prevention | Vaccine Update
  • 4201 – COVID-19: Exposure Assessment and Response | Vaccine Update
  • 4073 – CCPA | Tutorial Update (Slide 2)

Release Notes – Content Development –  09.13.21

  • 30317 – Prepaid Card Rule | New Course
  • 30441 – HMDA LAR Scenarios | Reworded Test Question Feedback
  • 30165 – COVID-19: What You Need to Know | Vaccine Update

Release Notes – Content Development –  09.09.21

  • 30804 – Servicemembers Civil Relief Act (SCRA) Compliance for Collections | New Course

At BAI, we continually modify our courseware to ensure we stay up-to-date with the latest regulatory updates. View the full list of modifications made to our compliance and professional development courseware so far in 2022, or years prior.

View Full 2022 Courseware Updates

View Full 2021 Courseware Updates

View Full 2020 Courseware Updates

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Training Planning Process

Step 1:  Review the Minimum Requirements

Step 2:   Build your Learning Plan

BAI Curriculum Plans identify subject-based courses that are developed and often utilized for financial services professionals in common roles. Click the + icon next to the appropriate catalog series for your institution type, and select the position / role for which you’re looking to assign training.

Please note: the curriculum plans included below mainly include subject-based courses. It is less inclusive of role-based or mini-courses that may be more appropriate for your institution. Check out Training Insights for more role-based type selections.

Training Insights

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Check out BAI Training Insights, a unique collaboration tool within the BAI Learning Manager designed to help financial services leaders determine which role-based courses to assign to certain groups of people. It can also help:.

  • Simplify yearly planning, courseware selection and decision documentation.

  • Identify appropriate training assignments to increase employee productivity.

  • Boost collaboration across departments while planning for annual training.

  • Provide confidence that you are ready for your next audit.

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Explore Training Insights

Step 3:   Create your Rules

Rules are the main vehicle to assign your training through. Start by adding general information (training start / end dates), build a member audience, add assignments, set course due dates, and activate when ready. 

User Manual
FAQ

Courseware Administration & Resources

Please contact your Relationship Manager if you have any questions regarding BAI courseware equivalents, courseware retirements, or the course script request form. To view the entire BAI course catalog, which includes the Compliance series, Professional Skills series, Leadership Innovation Library, & Board of Directors insight series, click here.

View Compliance Courseware Equivalents

BAI monitors and maintains our Compliance Courses in a real-time, day-to-day basis. Each year, multiple courses are retired to provide a better end-user experience. The following guide outlines existing courses (20000 series), and the new, more efficient, and effective course replacements (30000 series).

View 2022 Courseware Retirements

As part of our ongoing maintenance of the BAI libraries, we will be retiring several courses on December 31, 2022. The following guide outlines the courses that we’re retiring along with a few recommended replacement courses. If you would like to learn more, or have any questions related to the retirements, check out our FAQ.  Previous years’ retirement lists can be found here: 2019, 2020, and 2021

View Course Script Request Form

If you require transcripts of our compliance courses for regulatory examinations or similar purposes, please submit a completed Course Script Request form to your Relationship Manager.

Note: In order to digitally sign it, you will need to download the form and open in Adobe Reader.