You can expect to receive an error message saving profiles where the manager (or alternate manager) added doesn’t align with the current structure of the manager hierarchy in the Learning Manager. Take the following example:

Person 1 is the manager on Person 2’s profile > Person 2 is the manager on Person 3’s profile > Person 3 is the manager on Person 4’s profile

Given this scenario, if you were to try to add Person 4 as the manager (or alt. manager) on Person 2’s profile for example, the Learning Manager would produce an error message when you went to save the profile. Simply put, users that fall lower on the manager hierarchy at your organization cannot be listed as managers to users that fall higher in the manager hierarchy.

Tip: to see how your organization’s manager hierarchy is set up in the Learning Manager, you can run the Management Hierarchy Report.