Students I’m adding to an ILT Offering Roster aren’t appearing when I return to the course. How come?

This may be because the ILT course itself has the “Requires Manager Approval” setting set to “Yes.” Even if an instructor, manager, or administrator is the one adding a user to the roster, if the course is set to require manager approval, a manager or administrator will need to “Approve” the request on the Messages page before the user is added to the roster.

By |2024-04-02T19:20:05+00:00April 2nd, 2024||0 Comments

What is the process for submitting courses for CE credit?

Once a year, BAI compiles a list of courses in our catalog to submit for CE pre-approval. This list consists of all the courses that were approved the previous year, as well as new courses released in the past year that meet the abovementioned criteria. This list is then provided to the ABA, along with certain course information, such as the description and intended audience of each course; we also pay an assessment fee for each course submitted. The ABA reviews the submitted material and makes a decision on which courses are approved, for which kinds of CE credit, and for how many credit-hours. This pre-approval is valid for the year following submission.

To claim CE credit for completing a BAI course, users must go to the ABA’s website and follow their process for claiming credit. The approved BAI courses will be available for selection from a drop-down menu of courses on the ABA’s site.

By |2023-09-12T20:58:49+00:00September 12th, 2023|, |0 Comments

Why are some BAI courses approved for CE credit and not others?

When submitting courses to the ABA, we select courses that are for a general audience (that is, not part of our role-specific curricula) and that are at least 15 minutes long (that is, not our mini-courses). These courses are most likely to be approved by the ABA for CE credit. The ABA does not provide us with comments on why certain courses are rejected. Once a course has been rejected by the ABA, we do not re-submit it.

By |2023-09-12T20:58:01+00:00September 12th, 2023|, , |0 Comments

Which accrediting bodies have approved BAI courses for CE credit?

BAI submits a selection of our course catalog to the American Bankers Association (ABA) for pre-approval for CE credit. We do not submit our courses to any other accrediting body at this time. Clients are free to submit their course completion transcripts to other accrediting bodies (such as the NCUA) for possible CE credit. However, we cannot guarantee that the courses will be accepted.

By |2023-09-12T20:56:38+00:00September 12th, 2023|, , |0 Comments

What impact does updating skill data today have on prior completions?

With the new skill synchronization feature, any new skills added today will be what are reflected in the skills tracking report, and throughout the Learning Manager.  Skill synchronization provides flexibility so you can:

  1. Add skill data today, and start reporting on it tomorrow – The data you enter in this field across your custom web-based training will begin to populate in the new skills tracking report for all successfully completed course, even those completed years ago. If you have not used skills before, there’s no better time to try out the feature.
  2. Edit, fix, or re-organize skill data at any time – since the skills tracking report will be continually updating to only reflect current skills data on courses, you can worry less about what skills were listed on a course at the time the user completed it, or what skills were added to courses, when, and by who. If you see a mistake, a typo, or just decide to reorganize your skills list across courses, you can do so without the skills tracking report showing discrepancies after the edits. Of course, you can always take a snapshot of skill completion data by running the Skills Tracking Report and exporting the results.

What is the difference between the Illinois and Chicago sexual harassment courses? How do they differ from the harassment course in the compliance library?

Our standard sexual harassment course generally covers the definition of harassment, the different kinds of harassment, and the legal responsibilities of employers from a federal level. The IL harassment course covers additional requirements that are specific to Illinois law (e.g. state-specific resources, which state agency to report harassment to, etc.). The Chicago course is identical to IL, except it is locked to ensure that learners spend the required amount of time within the course. (Chicago has minimum time requirements for harassment training, while IL does not.) Chicago also requires additional bystander intervention training, and we will be releasing a separate course on that topic. This means that Chicago employees will need to take both the Chicago harassment course and the bystander intervention course. We made the bystander intervention training a separate course instead of rolling it into the Chicago course because we anticipate that other clients outside of Chicago will also find the training useful, and we wanted to make the content available to them as well.

By |2022-12-02T17:00:26+00:00November 16th, 2022|, |0 Comments

What happens when BAI retires a course?

When BAI retires a course, any course left over on students’ “My Dashboard” will launch to an error message. Please ensure all training is complete, and remove or replace these courses in your rules before retirement dates occur.  A full list of retirements and recommended replacements from 2023 can be found HERE.  Learn more by accessing our Retirements FAQ.

By |2024-01-04T15:40:44+00:00August 18th, 2022|, |Comments Off on What happens when BAI retires a course?

What are catalog attributes, and how can they help me find the right training to take or assign?

Attributes in the BAI catalog include a thoroughly vetted list of fields, hand-picked for each course and document to help students and training administrators alike filter and identify content to take or assign. These fields include: Roles, Skills, Topics, Expected Duration, Interactivity, Product Type, CE, and Notes. To filter by these fields, start by accessing our online catalog, or log into the BAI Learning Manager and click on the “course catalog” button at the top of the My Dashboard page. Then, click on the “View all results” link below the library that fits your organization. Attributes reside on the left-hand side of the page. A more thorough description of each field can be found below:

  • Roles – this field is available in BAI’s compliance courseware libraries only, for all full-length courseware except game show courses, mini-courses, and BAI’s legacy courses (course codes beginning with “2”).  Selecting a role will update the results to include all compliance courseware that could be relevant to individuals in that role.
  • Skills – this field is available in every library, but is most useful in BAI’s Professional Skills Library. The courses in this library are designed to sharpen users’ professional development skills, so filtering by this field makes it easy to spot direct correlations in content. Training administrators may also find this field valuable when building career paths to find all courses with similar skills.
  • Topics –  this field is available in every library. Topics are perhaps the most valuable field in terms of finding the right compliance content to take or assign. Selecting a topic will display all content adequately covering that subject, even if under the umbrella of another topic.
  • Expected Duration – this field is available in every library, and is most useful in the compliance and professional development courseware libraries. It can help spot BAI’s Mini-Courses (all of which are < 15 minutes), or narrow the list to show our more in-depth content.
  • Interactivity – this field is available in every library. It is most useful in the compliance and professional development courseware libraries, but can assist in spotting podcasts and video for example in the Documents & Resources library.  Tip: select the “accessible” label to find courses that have been updated to our newest design template, which incorporates the accessibility features seen below:
      • Keyboard accessible including access to a list of keyboard shortcuts
      • Custom Focus Order/Tab order is used so a screen reader and keyboard will follow content in a logical order.
      • Closed captions available for videos and audio
      • Users have ability to control video and audio (does not auto-play)
      • Color of text follows WCAG 2.1 AA contrast standards (4.5:1)
      • Zoom settings for the slide (not just the player)
      • Accessible text which uses HTML and allows users to use custom stylesheets or browser extensions to change how the text displays.
      • Use of alternate text for images that are not decorative.
  • Product Type / Content Type – these fields are available in every library. “Product Type” can be found in all courseware libraries and distinguishes our full-length courses from our mini-courses, while “Content Type” can be found in all document libraries and distinguishes documents and resources by file type (Excel, MP3, MP4, Other, PDF, URL, Word).
  • CE – this field is available in BAI’s compliance courseware libraries only. Use this filter to search BAI courseware approved for continuing education credit.
  • Notes – this field is used in BAI’s compliance libraries to highlight “popular” and “new” content.
      • New: identifies courses that have been released < 12 months (updated bi-annually).
      • Popular: identifies the top 20 courses in each library based on completion data (updated bi-annually).  Tip: type “Popular” in the catalog search bar in the Learning Manager to pull up the entire list of BAI’s popular courses, or click here to access the list in our online catalog and filter by Library on the left-hand side.
By |2022-10-31T21:06:19+00:00May 5th, 2022|, |0 Comments

Why does some of the text in a course look jumbled?

See example.

This type of issue is caused by a combination of the device being used to take the course and the course authoring tool, and exists for any web-based system. BAI uses “web-safe” fonts in its courseware that are present on almost all devices, so if users come across an issue like this the issue is with the browser not recognizing the font correctly.  If you are using a company computer that follows our system requirements you should not encounter font problems like this, it will be able to read it correctly.

By |2022-03-24T15:21:30+00:00March 24th, 2022||0 Comments

What’s the difference between BAI’s “Essentials” and “Comprehensive” courseware?

BAI distinguishes its Essential and Comprehensive courseware as:

  • Essentials” – an “overview” of a regulation. Appropriate for new hires, yearly refreshers, or “all staff” assignments. These courses are generally 30 minutes or less.
  • Comprehensive” – an “in-depth” deep-dive of a regulation. Intended for compliance officers, managers, and individuals who need a deep knowledge of a regulation. These courses are generally 30 minutes or longer.

Example: “BSA and AML: Essentials” (30502) and “BSA and AML: Comprehensive” (30501)

By |2022-03-30T14:18:33+00:00January 27th, 2022|, |Comments Off on What’s the difference between BAI’s “Essentials” and “Comprehensive” courseware?
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