Technical Support

Our team works hard to ensure all of your questions are answered in a timely manner. As we head into the end of year we will be extending our hours of operation. Our new hours of operation will be Monday through Friday from 7 a.m. – 6 p.m. CST through January 2019.  Please note BAI will be closed the following holidays:

Monday, January 21st
(Martin Luther King, Jr. Day)
Monday, February 18th
(President's Day)

  • Technical Support

    Questions? Call 800-264-7600 or submit a ticket and we'll respond promptly to your request.

  • Walk - Throughs

    Complete the form to attend a walkthrough with a BAI Learning Manager specialist.

  • Help Videos

    Watch on-demand instructional training on various topics at your convenience.

  • System Reqs.

    Check to make sure your system meets the Learning Manager's Requirements.


Tips & Additional Help

  • End-Of-Year Guide

  • Rules

  • Profiles

  • People Groups

  • Reports

  • I-Design

  • System Help