Customer & Technical Support

Our team works hard to ensure all of your questions are answered in a timely manner. Customer Support Services is open Monday through Friday from 7 a.m. – 5 p.m. CST to accommodate all of your training needs. Please note BAI will be closed the following holidays:

Thursday - Friday, November 23rd - 24th 
(Thanksgiving Holiday)
Monday - Tuesday, December 25th - 26th  (Christmas Holiday)
Monday - Tuesday, January 1st - 2nd  (New Year's Holiday)

  • Customer Support

    Questions? Call 800-264-7600 or submit a ticket and we'll respond promptly to your request.

  • Walk - Throughs

    Complete the form to attend a walkthrough with a BAI Learning Manager specialist.

  • Help Videos

    Watch on-demand instructional training on various topics at your convenience.

  • System Reqs.

    Check to make sure your system meets the Learning Manager's Requirements.


Tips & Additional Help

  • Rules

  • Profiles

  • People Groups

  • Reports

  • I-Design

  • System Help