See example.

This type of issue is caused by a combination of the device being used to take the course and the course authoring tool, and exists for any web-based system. BAI uses “web-safe” fonts in its courseware that are present on almost all devices, so if users come across an issue like this the issue is with the browser not recognizing the font correctly.  If you are using a company computer that follows our system requirements you should not encounter font problems like this, it will be able to read it correctly.