What should I do if the course I’m taking isn’t completely properly?
There are a few reasons why a course may not complete properly, from timeout issues to incorrect completion settings. If you’ve reached the end of a test and are still listed as “In Progress,” please reach out to your training administrator as others at your organization may be encountering the same issue you are. From there, your training administrator should be able to identify if this is a course created by BAI, or one created by your organization. They can also “reset” a problem attempt for you, allowing you to skip back to the test to retake.